The Department Of Health Care Services - 1272 Words

The Department of Health Care Services is at the very top of the VCRC organizational structure. Caregiver Resource Center the Board of Director. Then it comes down to the Executive Director, Program Manager, and the staff: family consultants/ social worker, office assistant, data entry, and volunteer or students. Is it a public, nonprofit, or for-profit organization? Valley Caregiver Resource Center is a non-profit organization that had been serving Fresno, Madera, Tulare, Kings, Merced, Stanislaus, Mariposa, Kern, and Tuolumne for over 30 years. VCRC is publicly funded and also receives donations. All the donation the agency received goes toward the services VCRC provides. VCRC has two main funding to help their clients. The agency†¦show more content†¦One social worker is assigned to two counties. Sometimes one social worker will work with several counties due to his bilingual skill. Other job positions are the office assistant, data entry, and the volunteers or students. The manager is the one responsible and the one to supervise the front-line workers and the interns at the agency. He is the one with the Master of Social Work, so all interns are under his supervision. He makes sure that everything the social workers or family consultants follow protocol calls and work professiona lly. He tells the front-line worker what to do and also responsible in disciplining the worker. The manager is also responsible for grant spending and the amount to be spent. Clients are either referral to VCRC or call in on their own to seek for services. Clients just need to explain their situation and concern, do an intake and they will be asses to see if they are eligible for services. Once clients are eligible they can request the care and assistants they need. In support groups clients can volunteer to help talk and answer any questions that other caregivers may have. The classes and support group allow the client to get their voices heard. VCRC usually get their feedback by mailing out surveys to client to fill out. The survey responses are all anonymous because the client who is filling out the survey personal information are not on the survey. Client usually write thankyou letters when their cases